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System Interactions

← Previous post Next post → Back to Blog home ‘You take a chance getting up in the morning, crossing the street, or sticking your face in a fan.’ Title quote credit: The Naked Gun: From the Files of Police Squad! Director: David Zucker. Performer: Leslie...

Reductio ad Absurdum

← Previous post Next post → Back to Blog home “Why do we need to train our Military Maintenance engineers?” This short piece is adapted from a presentation delivered back in 2012, in that presentation I corrupted the “Reductio ad Absurdum” concept somewhat,...

Too Soon… Too Soon… Too Late…

← Previous post Next post → Back to Blog home Update: the recording of this webinar is now available online here.   A Support Engineer, trying to do the right thing, attempting to conduct support analyses, to carry out Through Life Cost predictions, in...

Supportability without Analytics?

← Previous post Next post → Back to Blog home Recently, we’ve been talking a lot about how Supportability Engineering has failed to deliver on its promises. Is the subject flawed, or are the techniques and capabilities required to deliver real support...